READING PASSAGE 1

You should spend about 20 minutes on Questions 1-13 which are based on Reading Passage 1 below.

THE IMPORTANCE OF CHILDREN’S PLAY

(i will insert paragraphs here)

READING PASSAGE 2

You should spend about 20 minutes on Questions 14-26 which are based on Reading Passage 2 below.

The growth of bike-sharing schemes around the world

A (i will insert paragraphs here)

B (i will insert paragraphs here)

C (i will insert paragraphs here)

D (i will insert paragraphs here)

E (i will insert paragraphs here)

F (i will insert paragraphs here)

G (i will insert paragraphs here)

READING PASSAGE 3

You should spend about 20 minutes on Questions 27-40 which are based on Reading Passage 3 below.

Motivational factors and the hospitality industry

(i will insert paragraphs here)

Questions 1-8

Complete the notes below.
Choose ONE WORD ONLY from the passage for each answer.

Children’s play

Uses of children’s play

  • building a ‘magical kingdom’ may help develop 1
  • board games involve 2 and turn-taking

Recent changes affecting children’s play

  • population of 3 have grown
  • opportunities for free play are limited due to
    • fear of 4
    • fear of 5
    • increased 6 in schools

International policies on children’s play

  • it is difficult to find 7 to support new policies
  • research needs to study the impact of play on the rest of the child’s 8

Questions 9-13

Do the following statements agree with the information given in Reading Passage 1?

TRUE if the statement agrees with the information
FALSE if the statement contradicts the information
NOT GIVEN if there is no information on this

9
Children with good self-control are known to be likely to do well at school later on.
10
The way a child plays may provide information about possible medical problems.
11
Playing with dolls was found to benefit girls’ writing more than boys’ writing.
12
Children had problems thinking up ideas when they first created the story with Lego.
13
People nowadays regard children’s play as less significant than they did in the past.

Questions 14-18

Reading Passage 2 has seven paragraphs, A-G.
Which paragraph contains the following information?

14
a description of how people misused a bike-sharing scheme
15
an explanation of why a proposed bike-sharing scheme was turned down
16
a reference to a person being unable to profit their work
17
an explanation of the potential savings a bike-sharing scheme would bring
18
reference to the problems a bike-sharing scheme was intended to solve

Questions 19 and 20

Choose TWO letters, A-E.

Which TWO of the following statements are made in the text about the Amsterdam bike-sharing scheme of 1999?

Questions 21 and 22

Choose TWO letters, A-E.

Which TWO of the following statements are made in the text about Amsterdam today?

Questions 23-26

Complete the summary below.
Choose ONE WORD ONLY from the passage for each answer.

The first urban bike-sharing scheme

The first bike-sharing scheme was the idea of the Dutch group Provo. The people who belonged to this group were 23. They were concerned about damage to the environment and about 24, and believed that the bike-sharing scheme would draw attention to these issues. As well as painting some bikes white, they handed out 25 that condemned the use of cars.
However, the scheme was not a great success: almost as quickly as Provo left the bikes around the city, the 26 took them away. According to Schimmelpennink, the scheme was intended to be symbolic. The idea was to get people thinking about the issues.

Questions 27-31

Look at the following statements and the list of researchers below.
Match each statement with the correct researcher, A-F.

List of Researchers
A Pfeffer
B Lucas
C Maroudas et al.
D Ng and Sorensen
E Enz and Siguaw
F Deery
27
Hotel managers need to know what would encourage good staff to remain.
28
The actions of managers may make staff feel they shouldn’t move to a different employer.
29
Little is done in the hospitality industry to help workers improve their skills.
30
Staff are less likely to change jobs if cooperation is encouraged.
31
Dissatisfaction with pay is not the only reason why hospitality workers change jobs.

Questions 32-35

Do the following statements agree with the claims of the writer in Reading Passage 3?

YES if the statement agrees with the claims of the writer
NO if the statement contradicts the claims of the writer
NOT GIVEN if it is impossible to say what the writer thinks about this

32
One reason for high staff turnover in the hospitality industry is poor morale.
33
Research has shown that staff have a tendency to dislike their workplace.
34
An improvement in working conditions and job security makes staff satisfied with their jobs.
35
Staff should be allowed to choose when they take breaks during the working day.

Questions 36-40

Complete the summary below.
Choose ONE WORD ONLY from the passage for each answer.

Fun at work

Tews, Michel and Stafford carried out research on staff in an American chain of 36 . They discovered that activities designed for staff to have fun improved their 37 , and that management involvement led to lower staff 38 . They also found that the activities needed to fit with both the company’s 39 and the 40 of the staff. A balance was required between a degree of freedom and maintaining work standards.